Digital technology is especially valuable for informal public transport, the unregulated or semi-regulated services that carry so much travel in many of the world’s regions. Digitalization will not solve problems by itself—it must be part of a coherent strategy supported by local expertise and political will. However, it is a catalyst for moving informal transport toward regulation, subsidy, safer operations, reliable service, and electrification. Digital transport is impactful at every level, from the local to the global, and the world’s journey toward digital transport is only just beginning.
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