New Haven launches app for paratransit services
Greater New Haven Transit District launched a mobile app and web portal for riders to request and manage ADA paratransit trips and track their...
Pittsburgh riders can text for real-time info
The Port Authority of Allegheny County (PA) has expanded the availability of real-time information via landline and text message.
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TransLink upgrades fare gates for riders with disabilities
TransLink (BC) is rolling out an option for access to SkyTrain stations for riders who cannot tap a Compass Card at fare gates because...
LA Metro selects stations for mobility-on-demand pilot
The Los Angeles County Metropolitan Transportation Authority (CA) will partner with ride-hailing company Via to test a new option for accessing Metro stations this...
TTC tests beacon technology for low-vision riders
The Toronto Transit Commission (ON) is testing beacon technology at St. Clair Station to improve access for customers with low vision.
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Rider challenges TTC to improve info for hearing-impaired customers
A hearing-impaired customer is asking the Toronto Transit Commission (ON) to improve its communication with riders who have hearing loss.
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Houston tests beacons to help blind riders
The Metropolitan Transit Authority of Harris County (TX) is testing Bluetooth beacons to help visually impaired riders locate bus stops more easily.
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MBTA integrates bus stop data with mobile app for blind riders
The MBTA has fully integrated the data from Bluetooth beacons along two bus routes with the latest version of the BlindWays mobile application.
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Capital Metro tests app to provide real-time info to blind riders
Capital Metro (TX) is testing a program that uses beacons to to provide real-time bus info and service alerts to riders who are blind...
Some question WMATA’s cash-free bus test
WMATA will try to speed up service on a limited-stop route by banning cash payments, but some worry about the impacts on low-income and...